Privacy Policy

Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our website:

• Contact information including name, email address, phone number, and postal address
• Financial information relevant to our consultation services, such as income details and financial goals
• Communication preferences and consultation history for service improvement purposes
• Technical information including IP address, browser type, and website usage patterns

How We Use Your Information

We use your personal information for the following purposes:

• Providing financial planning consultation services and responding to your inquiries
• Communicating with you about our services, appointments, and relevant financial information
• Improving our website functionality and developing better service offerings
• Complying with legal obligations and regulatory requirements in Australia

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Information Sharing

We may share your information in limited circumstances:

• With service providers who assist us in delivering our consultation services, subject to strict confidentiality agreements
• When required by law or to comply with legal processes and regulatory requirements
• With your explicit consent for specific purposes you have authorized

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission, encrypted storage, and regular security assessments.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

• Access - You can request copies of the personal information we hold about you
• Correction - You can ask us to correct inaccurate or incomplete information
• Deletion - You can request deletion of your personal information in certain circumstances
• Objection - You can object to certain types of data processing activities
• Portability - You can request your data in a portable format where technically feasible

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze website usage. You can control cookie preferences through your browser settings.

For detailed information about our use of cookies, please see our Cookie Policy.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for seven years in accordance with Australian financial services regulations.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.